Making Life Easy Product Warranty
Goods with warranty term
- Goods have a 12 month warranty from date of purchase
- Valid proof of purchase is required for all warranty claims
- Warranty covers manufacturing faults
- Warranty does not cover change of mind or damage, fault or failure due to external causes, including accident, abuse, misuse, or normal wear and tear
- Any unauthorised repairs, alterations or modifications or any attempt to open or dismantle the good will render the
warranty void
- Defective goods together with valid proof of purchase should be returned to the place of purchase or your nearest pharmacy that stocks the same goods, or shipped directly to the manufacturer. If shipped directly to the manufacturer, you must prepay the shipping and transportation charges, and insure the shipment or accept the risk of loss or damage during shipment and transportation. The manufacturer will determine at no cost to you the cause of the fault (if any) within a reasonable time frame. Any repaired or replaced goods, original goods determined not faulty, or refund (if a major failure is determined) will be sent to the pharmacy you returned the goods to for collection, or shipped to you freight prepaid if you shipped the goods directly to the manufacturer
- Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired
Making Life Easy
c/Australian Pharmaceutical Industries Limited
885 Mountain Highway Bayswater VIC 3153
Phone: 1300 653 279
Pride Product Warranty
Scooters
Two Year Limited Warranty
- Structural frame components, including: platform, fork, seat post and frame welds
- Drivetrain, including: differential, motor and brake
One Year Limited Warranty
- Fully guaranteed for 12 months from the date of purchase against faults arising due to defect in the manufacture or materials
- All electronic parts, including controllers and battery chargers have a one year warranty. Servicing to the controller or battery charger must be carried out by MLE’s authorised Provider. Any attempt to open or dismantle these items renders the warranty void on that item
Not Covered Under Warranty
- This warranty does not extend to those items which may need replacement due to normal wear and tear (tyres, tubes, belts, bulbs, upholstery, plastic shrouds, motor brushes, fuses and batteries) or damage to the product caused by misuse or accident for which MLE cannot be held responsible
- Repairs and/or modifications made to any part of Scooter renders the warranty void
- Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident or negligence, improper operation, maintenance or storage, commercial use, or use other than normal
Batteries
- Batteries are covered by a 6 month warranty
- Gradual deterioration in performance due to being left in a discharged state, left in cold conditions for long periods of time or worn out through heavy use is not covered
Service Checks and Warranty Service
- Warranty service can be performed by an authorised MLE Provider. All warranty queries are handled via the MLE outlet (place of purchase)
Lift Chairs
Two Year Limited Warranty
- Upon examination by an authorised MLE Service Provider the following will be repaired or replaced if any of the following parts are found to be defective: steel frame, motor, hand control, scissor mechanisms, steel lift mechanism
Not Covered Under Warranty
- The following parts are classed as wear items and are not covered under warranty: all fabric
- Warranty will be void if damage is deemed to have been caused through misuse or accident
Service Checks and Warranty Service
- Warranty service can be performed by an authorised MLE Provider. All warranty queries are handled via the MLE outlet (place of purchase)